Refund Policy

DM FollowUp Business License purchases are processed by Paddle, our merchant of record and payment provider.

We offer a 14-day refund guarantee for the Business License purchase. If you are not satisfied with DM FollowUp within 14 days of your purchase, you can contact us at support@dmfollowup.com or through Paddle to request a full refund.

If you believe there has been a billing error or you have a special circumstance, contact us at support@dmfollowup.com.

Because payments are processed through Paddle, refund requests may also be handled through Paddle’s support and reviewed according to applicable law, Paddle’s policies, and the circumstances of the request.

If a refund is approved, access to the relevant paid product may be cancelled or limited.

For payment-related help, you may also use the Paddle buyer support options provided in your receipt or purchase confirmation email.

DM FollowUp
Email: support@dmfollowup.com